Of all challenges faced during the implementation of Business Intelligence, Data Quality is by far the most common cause of problems - or even outright failure. In this section, Glen describes how simple principals – often overlooked or ignored – can make a huge difference in the success of a Business Intelligence initiative, and how the available technology can make light work of seemingly difficult data cleansing processes.
Glen Westlake, graduated with a Masters in Engineering but was recruited into Management Consultancy in the late 80’s with Price Waterhouse where he became a specialist in Management Information. Working as a freelance consultant for 10 years enabled Glen to gain real world experience of Data Warehousing and BI across many different types of organisations. In 2002 Glen founded IT Performs as a specialist Data Warehousing and Business Intelligence consultancy which has grown significantly each year. Accredited by The Data Warehousing Institute as a Certified Business Intelligence Professional at Master level, Glen has remained 'hands on' whilst researching to ensure solutions are delivered using the best tools and approaches to continually drive business benefit. Now as CEO, Glen focuses more in the area of Change and Performance Management of Business Intelligence to ensure organisations obtain maximum value from their technology, people and data.
