Darren Adams is the IBM Lotus Portfolio Manager for Unified Communications and On-Line Collaboration Services. Darren has been with the Lotus brand for 18 years, starting in Customer Support and moving to Sales as a Systems Engineer in 1994. More recently he has held the role of Lotus regional Technical Sales Manager, and then headed up the Competitive SWAT team. After spending three years as the Messaging & Collaboration Business Unit Leader for UK & Ireland Darren moved on to be Business Unit Executive for Messaging & Collaboration in North East Europe, and then moved to his current role in April 2010.