Performance Management is said to be a journey why is this?
Performance management is really a journey because it’s about much more than just implementing IT systems and performing a project, so performance management is as much about changes in process and culture as well. We often think about performance management as being a four step journey first of all the requirement to automate processes, to drive out inefficiency and make better use of peoples time, secondly the ability to drive best practices like the use of a rolling forecast to extend the use of performance management as it’s very typical to start in one area of the organisation so it’s capability to extend to other areas and finally to advance performance management making it a self sustaining part of how you do business.