What are Business Intelligence and Performance Management?
Performance-Management and Business-Intelligence is really concerned with providing the tools and processes to help you make better business decisions. We tend to characterize it in terms of being able to answer three critical questions, the first is, how is my business performing? Secondly is, why is that so? So understanding the driver behind your business and thirdly being able to say in the light of that, what should I be doing next? Answering the how question is usually done with tools like dashboard, score cards, understanding why you're getting the results you are, is something you typically do with reporting and analysis tools, finally understanding what you should be doing next is with planning and forecasting.